Bali Shade Sail

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helpline for advice +62 812 361 0949
Terms of Use

Thank you for visiting our website. Please read carefully terms of use below, there is importance information about services, right and obligations as a user of this website. If you continue to browse and use this website, you are agree to the terms of use and you agree that all information contained in this website is property of Bali Shadesail and you agree not to copy, reuse or reproduce any of materials without express written consent given by Bali Shadesail. If you disagree to the terms of use, please disconnect and do not use our website.

This website provides information about products and services “as is” and “as available” and from time to time subject to change without prior notice. The information contains material such as design, layout, graphic, and appearance is owned and/or done by us. It is prohibited to copied and reproduced, you are permitted to use this material only as expressly authorized by us. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that the information and materials herein may contain bugs, errors, problems, inaccuracies or other limitations. We assume no liability or responsibility for any errors or omissions in the content contained on this website. Using of any information or materials on this website is entirely at your own risk and shall be your own responsibility to ensure that the information, products and services meet your specific requirements. All liability or responsibility for any damages that may caused by bugs or viruses contained within this website or electronic files is disclaimed. We do not seek in any way to limit your statutory rights as a user or a consumer in any way in these terms of use.

Data and Privacy
Bali Shadesail collects and stores your data from email inquiry, telephone or that you provide to us directly that includes, name, address, telephone number, these information is to allow us supply you with goods or services. We committed to fair information practices. We do not use or disclose your personal information for any other purpose, but not limited to our suppliers or third parties (such as distributors and delivery companies) who provide materials and assist us in performing our project or services.

Information and Product Warranty

Bali Shadesail provide products such as Shade Sails, Awnings, Blinds or other related services which are the subject of your order and based on availability. The products information and photographs contained in our website are provided for illustrative purposes only and they are taken from our project. Whilst we will do every effort to ensure that goods sold and/or delivered to you match in every respect any sample or description we may have shown or given or sent to you, minor or immaterial variation or change in color or pattern between the sample or description and the goods delivered shall not entitle you to reject the goods nor to claim any compensation for such variation or change.

  • Please contact us through email to or call us at + 62 812 361 0949 to get more information.
  • If you willing to go ahead, we will schedule or make any appointment for survey to give and seek necessary information (project planning, showing the sample products, measurement).
  • Afterward we make a proper design (for shade sails and awnings project or blinds if necessary) then will send to you along with the quotation.
  • Once you approve the design and quotation and wish to proceed with your order/project, we will issue an invoice which is requiring a deposit for your confirmation.
  • As soon as the deposit placed we will start to process the order/project, production time depend on the order/project condition. Whilst we shall use our endeavors to meet or even faster than expected date.
  • The last process is installing your order/project. All work will be done in a professional manner, carefully with as little interference to operation as possible for the convenience.

Bali Shadesail provides free survey for area covering Denpasar, Nusa Dua, Uluwatu, Jimbaran, Kuta, Seminyak, Canggu, Sanur, Ubud and Tanah Lot, outside mentioned area will be case per case basis.

Please well informed and acknowledge that during the process we may visit the location many times to survey to get precision. Whilst installation will take few hours or days that may includes drilling, excavation, dirty, dusty, use of heavy machinery equipment which raises noisy and inconvenience for occupants, neighbors or even for your clients/guests.


Thank you and congratulation on your choice using Bali Shadesail services and purchase the products; Shade sails, Canopies, Awning and Blinds. Each products have different warranty depend on contract agreement which is constitute a bargained for term of purchase, this guarantee apply for products against defects, damage or problem caused by faulty workmanship or materials used, when it used in intended purpose and under normal conditions.

Please be aware that this warranty shall not apply for the force majeure (storms, fire, flood, earthquake, and riot), any damage or abuse occurred by user/client or others after initial installation such as improper operation, improperly repairs or modified product by user/client, use dangerous chemicals and animal acts.

If any warranty claim, we reserve the right to inspect the products to determine the problem and will review based on case per case to handle the claims. The products purchased are not returnable and we do not refund for compensation since all products; shade sails, canopies, awnings, blinds are custom made to match the inquiry which is very specific in design and personal selections, but we will do our best for the solution. To avoid it please ensure and rechecked your order (materials, colors, measurement and design) is correct and match your specification before decide to purchase the products.

For every purchased or project deal you can pay and we receive cash or bank transfer to bank account as inform in every invoice issued by Bali Shadesail. Our terms of payment are required a deposit 50% to confirm the order/project and the balance payment can be settled after the order/project finish, and/or should be paid in full within thirty days. Make sure that the payment is “Full Amount Guarantee” all costs may arise in related to the transaction have to be borne by client. Payment is not refundable and no cancellation during the ongoing/production process otherwise stated in separate agreement. All goods remain the property of the Bali Shadesail until the payment paid in full.

Contact Information

Please feel free to contact us if you need more information and get *free survey
*We offer free survey for area covering Denpasar, Nusa Dua, Uluwatu, Jimbaran, Kuta, Seminyak, Canggu, Sanur, Ubud and Tanah Lot, outside mentioned area will be case per case basis.

Bali Shade Sail
Phone: +62 812 361 0949 or +62 851 007 31097
Jalan Tukad Pakerisan XXIII A No. 7 Panjer
Denpasar, Bali - Indonesia

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